Frequently Asked Questions
HOW OFTEN SHOULD I USE IT, AND FOR HOW LONG?
We recommend using it 3–4 times per week for about 5–10 minutes per session. Safe and gentle for regular use as part of your routine.
HOW LONG DOES DELIVERY TAKE?
Estimated delivery times:
• Processing time: 1–3 business days
• Express delivery: 2–3 business days
HOW CAN I TRACK MY ORDER?
Once your order has shipped, you will receive a tracking link via email so you can follow your package’s journey
HOW DOES IT WORK?
Lunora Brush uses a powerful combination of science-backed technologies to create the ideal environment for hair growth and scalp health:
650nm Red Light Therapy: Penetrates the scalp to stimulate hair follicles, improve blood flow, and boost cellular energy (ATP), which supports thicker, faster hair growth.
450nm Blue Light Therapy: Helps reduce inflammation and bacteria on the scalp, promoting a cleaner, healthier environment for new hair to grow.
Essential Oil Diffusion: Gently infuses your scalp with any water based essential oil solution. Experience growth-supporting oils like Rosemary, Pumpkin Seed, Tea Tree, Lavender in our natural hair tonic.
Massage Vibration Therapy: Enhances circulation and reduces tension, delivering nutrients to the roots while helping relax the scalp.
These four therapies work together in a 8-12 minute daily routine to improve hair density, reduce shedding, and support long-term growth—naturally and pain-free.
HOW CAN I RETURN OR EXCHANGE AN ITEM?
You can return or exchange items within 30 days of receipt, provided they are unused and in their original condition. Please visit our returns center on our website to arrange your return or exchange.
CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?
We usually process orders within 1–2 hours after they are placed. Please contact us immediately at info@lunorahair.com if you wish to make any changes or cancellations. Once your order has shipped, we can no longer modify or cancel it.
HOW SOON WILL I SEE RESULTS, AND WHAT’S A REALISTIC TIMELINE?
Some people notice improvements in how their scalp and hair feel within the first few weeks. For more visible changes in fullness and overall hair appearance, allow 3-6 weeks of consistent use.Results can vary depending on your routine, hair type, and consistency..
WHERE ARE LUNORA PRODUCTS MADE?
Our products are carefully designed and produced in collaboration with trusted manufacturers in Europe and internationally, with a strong focus on quality, safety, and sustainability.
CONTACT US
If you couldn’t find the answer you were looking for in our FAQ, we’re here to help. Email us at info@lunorahair.com or use the contact form below.